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Ferguson Management Group, Inc.
Goleta, California, United States
2 days ago


Senior Community Association in Goleta (360 units)

The Onsite Manager is responsible for directing the daily activities of the Landscaping and Maintenance Supervisors and office staff of the HOA. In the absence of a formal Administrative Assistant the Onsite Manager will assume the roles and responsibilities of the office staff. Such duties relate to answering the phones, filing, being present at the front desk, computer software related tasks, amongst others. The Onsite Manager reports to the General Manager (Joseph Ferguson). The General Manager reports to the Board of Directors. All major decisions regarding the operation of the Association will be decided by a vote of the members of the Board of Directors.

1. HOA Knowledge Requirements: The Onsite Manager is to become knowledgeable with the HOA Governing Documents and others, as listed below, and possess or be working toward CMCA certification or the equivalent:
• CC&Rs, By-Laws, Rules and Regulations and Condominium Plan
• Employee's Handbook, Policy Manual
• Davis-Stirling Act and other Civil and Corporate Codes
• CA Labor Code
• Federal Fair Housing and HOP Acts.

2. Financial Duties: The Onsite Manager shall work with the General Manager and the bookkeeper to prepare the draft of the annual budget and its accompanying disclosures within the time frame and to the requirements of Civil Code Section §5300 “Annual Budget Report”. The Onsite Manager shall gather wage suggestions from the Landscaping and Maintenance Supervisors to be presented along with the draft budget to the Finance and Insurance Committee and then to the Board. The Onsite Manager will monitor the budget and report all discrepancies to the Finance and Insurance Committee. The Onsite Manager will approve expenditures as noted in the HOA Management Agreement for the HOA. The Onsite Manager must be able to meet the standards of FHA for a Fidelity Bond.

3. Working with Residents: The Onsite Manager shall respond to residents' requests for service, and process complaints and problems. Matters that are beyond the scope of the Onsite Manager's responsibilities or cannot be resolved by the Onsite Manager shall be directed to the General Manager and will then be further escalated to the Board through the Chairman as needed. The Onsite Manager will keep members and residents informed of current events, notifications and disclosures. The Onsite Manager is at no time permitted to call an Association meeting of the Owners without approval from the Chairman of the Board. The Onsite Manager will enhance community building through involvement; recognizing issues and creating solutions to resolve community issues. The Onsite Manager will hold meetings with the residents and Owners whenever directed by the General Manager and approved by the Board.

4. Periodic Reviews: The Onsite Manager shall review the work of the Supervisors and the office staff, assuring that tasks are completed safely, to the standards established by the Board in the Employee Handbook and within the Association's budget. The results of this review will be documented in the employees' personnel files.

5. Work Environment: The Onsite Manager shall establish and maintain a harmonious and efficient work environment. The Onsite Manager will assure timely processing of work orders. The Onsite Manager will hold regularly scheduled staff group meetings, review labor laws and regulations, and attend professional seminars.

6. Technology. The Association requires the Onsite Manager to be proficient in operating MS OFFICE, Tops [One] and other current community management software. Electronic processing and procedures will be employed in all feasible areas to replace paper files. Reliable data protection and recovery techniques will be maintained.

7. Insure Completion of Routine Tasks. The Onsite Manager will:
a. Monitor the property for safety, security, compliance and maintenance.
b. Review time cards and assure hours are accurate and reported to the payroll accountant.
c. Review accounts receivable and accounts payable and financial statements.
d. Enforce assessment collection policies and proper documentation.
e. Enforce compliance policies and proper documentation.
f. Obtain and renew FHA and VA Certifications.
g. Prepare/update corporation forms and documents. Assure Board-authorized governing document amendments are property approved and distributed to Owners.
h. Prepare/distribute/file special reports including yearly termite inspections, electrical, fire and safety inspections, insurance, company vehicles, equipment inventories, etc.
i. i Prepare, review, and sign escrow packages or utilize a commercial service provider.
j. Maintain an accurate and current property file with Owner and resident information.
k. Maintain office files with periodic removal and storage of files.
l. Update and maintain employees' personnel files.
m. Maintain a schedule for set-ups for planned activities and use of the clubhouse.
n. Assure confidentiality of Owners' data is maintained.
o. Acquire bids for all services and contracts for presentation to the Board of Directors.
p. Other duties as assigned by General Manager in accordance with the HOA Management Agreement for the HOA.

8. Any modification to the Job Description must be by written agreement, signed by both parties and approved by the Board of Directors.


The ideal candidate has earned a minimum of the CMCA certificate and has some experience with onsite management of a similar size community.

Job Information

  • Job ID: 57918602
  • Location:
    Goleta, California, United States
  • Position Title: Onsite Community Manager
  • Company Name: Ferguson Management Group, Inc.
  • Industry: Community Management
  • Job Function: 55+ Community Manager
  • Job Type: Full-Time
  • Job Duration: Indefinite
  • Min Experience: 1-2 Years
  • Required Travel: 0-10%
  • Salary: $55,000.00 - $75,000.00 (Yearly Salary)

Please refer to the company's website or job descriptions to learn more about them.

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